1. Subscription of a letter ______________
a) contains principal message.
b) contains name and address of the receiver.
c) contains name and address of the sender.
d) Place and date.
2. The usual forms of greetings used for unmarried women ______________
a) Mr.
b) Mrs.
c) Madam.
d) Gentlemen.
3. ______________ is a more powerful agent of persuasion and control._
a) speaker.
b) receiver.
c) speech.
d) decoder
4. Effective advice ______________
a) is both man-oriented & work oriented.
b) is given in the workers interest.
c) promotes understandings.
d) all the above.
5. The reimbursement of expenses is generally made by the ______________
a) principal.
b) agent.
c) subordinate.
d) owner.
6. The official record of the proceeding of a meeting is known as ______________
a) agenda.
b) minutes.
c) prospectus.
d) report.
7. A concise and accurate record of the proceedings at a meeting is called as ______________
a) resolution.
b) minutes.
c) invoice
d) agenda
8. Organization Theory is written by ______________
a) William Scott.
b) Newman & summer.
c) Matthews.
d) James.
9. Circular letter is meant for ______________
a) communication.
b) personal communication.
c) secret communication.
d) Informal communication.
10. CWO stands for ______________
a) cash with offer
b) cash with order.
c) cash with option.
d) cash with opinion