1. ______________ refers to the special language of a trade.
a) jargon
b) expression
c) colloquialism.
d) suggestion.
2. Audio-Visual communication is most suitable for mass ______________ and mass ______________
a) publicity & education.
b) policies & political
c) save & store.
d) Education & political.
3. Interpretation of data is followed by ______________
a) recommendation.
b) suggestion.
c) conclusions.
d) complaint.
4. Gray colour refers _____________.
a) confidence & wisdom
b) cheerfulness & vigour.
c) life & coolness.
d) danger.
5. Communication in an organization should ideally flow ______________
a) from top to bottom.
b) from bottom to top.
c) both ways.
d) horizontally.
6. Press reports refers to ______________
a) reports in newspapers.
b) reports through letters.
c) oral communication
d) written communication.
7. A collection letter is associate with ______________
a) debtors.
b) creditors.
c) company.
d) customers
8. Statutory Report is ______________
a) an informal report.
b) not having legal sanction.
c) always a statistical report.
d) Formal report.
9. Motivation can be achieved through ______________ incentives
a) Monetary
b) social.
c) non-monetary.
d) legal.
10. The exit communication takes place when an employee ______________the organization
a) enter into.
b) learning from
c) both 1 & 2
d) leaves.