1. EDP stands for ______________
a) enterpreneurial development programme.
b) electronic data processing
c) electronic data passing.
d) electronic data patroning.
2. ______________ is something written after the letter is closed.
a) copy distribution.
b) enclosures.
c) postscripts
d) reference.
3. The minimum number of members necessary for a meeting is called as ______________
a) quorum.
b) resolution.
c) proxy.
d) prospectus
4. Effective communication can only be achieved when ______________
a) the audience is understood.
b) feedback is encouraged
c) thoughts are organized.
d) systematic delivery of speech
5. A motivated worker does not need much _______________
a) supervision.
b) encouragement.
c) advice
d) suggestion.
6. The downward communication flow from
a) a subordinate to a superior
b) a subordinate to a subordinate.
c) a superior to a superior.
d) a superior to a subordinate.
7. Telephonic conversation is a
a) verbal communication.
b) non-verbal communication.
c) visual communication.
d) written.
8. Salutation
a) comes above inside address.
b) begins at left hand margin of the letter.
c) comes at the end of the letter.
d) comes in body of the letter.
9. Physical Barriers to communication are ______________
a) time and distance.
b) interpretation of words.
c) denotations.
d) connotations.
10. Appropriate salutation for an application is ______________.
a) My Dear Sir.
b) Sir
c) Dear Sir.
d) Sir Mr. X.