1. Communication network in any organization is ______________
a) internal & external
b) verbal & written.
c) oral & non-verbal.
d) feedback.
2. Informal communication is otherwise known as ______________
a) person to person communication
b) internal communication.
c) external communication.
d) Authoritative communication.
3. Minutes of resolutions is only resolutions ______________
a) recorded
b) development.
c) decision-making.
d) authenticated.
4. Minutes of a meeting are usually prepared by ______________
a) secretary
b) chairman.
c) shareholder.
d) laymen.
5. The value mail e-mail, video conferencing etc some of the ______________ based media of
communication_
a) computer
b) traditional.
c) science.
d) rules
6. A circular is a form of ______________
a) oral communication
b) face-to-face communication.
c) group communication.
d) visual communication.
7. ______________ means giving a particular bias to the reality
a) abstracting.
b) slanting.
c) inferring
d) information.
8. Business letter must possess the quality of ______________
a) coherence.
b) incompleteness.
c) faultiness.
d) jargons.
9. ______________ report can be denied at any time.
a) oral report.
b) written report.
c) business report.
d) formal report.
10. ______________ reports are related to a single occasion or situation.
a) non-recurrent reports.
b) investigative reports
c) special reports.
d) formal reports.