1. A report prepared in a prescribed form and presented according to an established procedure is
_________ report
a) Formal.
b) Informal.
c) Statutory.
d) General.
2. A resume summarizes the following:
a) Strengths and weaknesses
b) Personality
c) Education and experience
d) Hobbies
3. A summary of your educational and academic backgrounds as well as teaching and research
experience, publications, presentations, awards, honours and affiliations.
a) Resume
b) Curriculum vitae
c) Application letter
d) Hand-outs
4. A synopsis of the most relevant professional experiences you have for the particular job for which
you are applying.
a) Resume
b) File
c) Application letter
d) Hand-outs
5. According to Proxemics (space language), zones are classified into _________ categories
a) 3
b) 4
c) 5
d) 6
6. According to Richard Fitch, in communication process 90% belongs to _________
a) Formal communication
b) Non-verbal communication
c) Informal communication
d) Oral communication
7. Advantage of written communication
a) Save time.
b) Save money.
c) Permanent record.
d) Neat.
8. All of the following are examples of verbal communication EXCEPT:
a) Email
b) symbols
c) Telephone calls
d) Text messaging
9. All the following are principles of business letter writing, except:
a) Consideration
b) Correctness
c) Conciseness
d) Concurrency
10. An Agenda prepared in connection with _________
a) Meeting.
b) Business tours.
c) Exhibition.
d) Personal notes.