1. What kind of information should be included in a resume
a) work experience.
b) education.
c) affiliation and membership.
d) letter of recommendation.
2. How to make audio-visual communication effective?
a) the pictures are colourful.
b) clearly written.
c) speak politely .
d) silent.
3. The inside address should be written
a) below the salutation.
b) above the heading.
c) above the salutation.
d) above the date.
4. Messieurs
a) a French term meaning gentlemen
b) used in singular
c) is a title like Doctor
d) many.
5. Face-to-face communication is a ______________
a) visual communication.
b) direct conversation.
c) oral communication
d) written.
6. ______________ communication is the most popular means of transmitting message.
a) written
b) oral.
c) visual.
d) face-to-face.
7. Margin to a letter is like ______________
a) frame of a picture.
b) evidence for the communication.
c) engine to a machine.
d) borders.
8. Bad Listeners will make ______________ communication
a) good.
b) bad.
c) excellent.
d) rather favorable.
9. ______________ is the essential aspect of communication
a) enclosure.
b) letter.
c) telephone.
d) feedback.
10. ______________ is impersonal and professional
a) counselling
b) advice
c) suggestion
d) warning