1. Which of the following is NOT a goal of transaction processing systems
a) Capture, process, and store transactions
b) Produce a variety of documents related to routine business activities
c) Reduce manual effort associated with processing business transactions
d) Produce standard reports used for management decision making
2. ______________ is a protocol that enables you to copy a file from another computer to your
computer.
a) SLIP
b) Usenet
c) Telnet
d) FTP
3. According to the ______________ theory, organizations adapt to new conditions or alter their
practices over time.
a) Change model
b) Organizational learning
c) Organizational culture
d) Continuous improvement
4. ______________ organizational structure employs individuals, groups, or complete business units in
geographically dispersed areas who may never meet face to face in the same room.
a) traditional
b) virtual
c) multidimensional
d) matrix
5. ______________ is a collection of single-application software packages in a bundle designed to work
similarly so that once you learn the basics for one application, the other applications are easy to learn
and use.
a) Bundled software
b) Software suite
c) Productivity applications
d) General purpose software
6. The data processing activity that involves rekeying miskeyed or misscanned data is called
______________.
a) editing
b) data storage
c) data correction
d) data collection
7. The component of a decision support system that provides decision makers access to a variety of
models and assists them in decision making is called the ______________.
a) Model base
b) model management software
c) database
d) dialogue manager
8. ______________ is a form of transaction processing in which all transactions are collected into a
group and processed together.
a) Accumulation processing
b) Batch processing
c) Data collection
d) Data collection
9. Information systems that support the firm in its interaction with its environment are said to be
performing within the ______________.
a) Workgroup sphere of influence
b) Global sphere of influence
c) Enterprise sphere of influence
d) Individual sphere of influence
10. ______________ are individuals who help users determine what outputs they need from the system
and construct the plans needed to develop the necessary programs that produce these outputs.
a) Data entry operators
b) Programmers
c) Database administrators
d) Systems analysts