1. Contemporary Information Systems are interfacing with customers and suppliers using :
a) BPR
b) CRM
c) SCM
d) Both B and C
2. Information systems that support the business functions that reach out to suppliers are known as:
a) back office information systems
b) decision support systems
c) expert information systems
d) front office information systems
3. Which of the following is not a class of information system applications?
a) database management system
b) decision support system
c) management information system
d) office automation system
4. Who are the people that actually use the system to perform or support the work to be completed?
a) system analysts
b) system designers
c) system owners
d) none of the above
5. Which is not a typical business function?
a) Sales
b) Manufacturing
c) Accounting
d) Benefits and Compensation
6. The flow of transactions through business processes to ensure appropriate checks and approvals are implemented is called:
a) procedures
b) work flow
c) process requirements
d) procedures
7. Language-based, machine-readable representations of what a software process is supposed to do, or how a software process is supposed to accomplish its task is known as:
a) prototyping
b) software specifications
c) application programs
d) human engineering
8. A specification of how the user moves from window to window, interacting with the application programs to perform useful work is called:
a) interface specifications
b) software specifications
c) user dialog
d) navigation specification
9. Examples of keyless interfaces include:
a) bar coding, OCR, pen, and voice recognition
b) mouse, OCR, pen, and voice recognition
c) keyboard, OCR, pen, and voice recognition
d) all of the above
10. Open database connectivity (OBDC) tools are an example of:
a) layerware
b) toolkit
c) interfaceware
d) middleware