1. The actual achievements compared with the objectives of the job is
a) Job Performance
b) Job evaluation
c) job description
d) None of these
2. HR Planning involves four distinct phases ONE of these stages is
a) business scanning
b) Forecasting human resource records
c) Organisation development
d) planning
3. Strategic Human Resource management is
a) proactive
b) reactive
c) both
d) None of these
4. The basic managerial skill(s) is (are)
a) To supervise
b) To motivate
c) To stimulate
d) All of these
5. Job evaluation is based on the:
a) Complexity of the job to perform
b) Conceptual skill required by the job
c) Relative job worth for an organization
d) Physical skills required by the job
6. ______________ is a performance measure of both efficiency and effectiveness.
a) Organisational behaviour
b) Organisational citizenship
c) Employee productivity
d) None of these
7. Which performance appraisal methods consumes a lot of time?
a) Essay method
b) Rating Scales
c) Critical incident
d) Tests And Observation
8. Which of the following is a benefit of employee training?
a) Improves morale
b) Helps people identify with organisational goals
c) Provides a good climate for learning, growth and co - ordination
d) None of these
9. Which of the following is a method used in group or organisational training needs assessment?
a) Consideration of current and projected changes
b) Rating scales
c) Interviews
d) Questionnaires
10. Which of these is a hindrance to effective training?
a) Career planning workshop
b) Aggregate spending on training is inadequate
c) Mentoring
d) Career counselling
11. Which of the forecasting technique is the fastest?
a) Work study technique
b) Flow models
c) Ratio trend analysis
d) HR demand Forecast
12. When appraisals are made by superiors, peers, subordinates and clients then it is called
______________.
a) 360 degree feedback
b) 180 degree feedback
c) Self - appraisal
d) All of these
13. The human resource Manangement helps to improve the ______________
a) Production
b) Productivity
c) power
d) Produce
14. The solution to many so-called 'people problems' is often associated with improving the effectiveness
of the recruitment process by:
a) Having a robust HR department to carry out the process
b) Outsourcing the HR department
c) Careful selection of the right people for the job
d) Devolving to line managers
15. Human Resource Information system
a) Integrates core process into streamline systems
b) Collaborates core process into streamline systems
c) Plans core process into streamline systems
d) All of these
16. e-HRM stands for
a) Electronic
b) Economic
c) Equal
d) None of these
17. One of the most popular methods of increasing employee responsibility and control is
______________.
a) Outsourcing
b) "Military model" of management
c) Work teams
d) Manpower planning
18. What are the main aims of Employee Assistance Programmes?
a) To alter the organizational culture.
b) To address team and individual performance and well-being in the workplace.
c) To focus the attention of employees to the power structures of an organization.
d) To establish effective methods of care and support for everyone in an organization.
19. The focuses of psychological appraisals are on ______________ .
a) Future potential
b) Actual performance
c) Past performance
d) None of these
20. Which of these is the benefit of needs assessment?
a) Assessment makes training department more accountable
b) Higher training costs
c) Loss of business
d) Increased overtime working
21. What techniques are used while analysing the internal supply?
a) Inflows and outflows
b) Turnover rate
c) Conditions of work and absenteeism
d) All of the these
22. Which of these is one of the seven criteria for assessing performance?
a) Community service
b) Interpersonal contact
c) Need for supervision
d) All of these
23. Recruitment and selection must be effective to ensure it:
a) Offsets high labour turnover
b) Delivers the highest calibre of individuals at optimum most
c) To have a surplus in case of sickness and absence
d) Encourages new blood into the organization
24. Performance appraisals are designed to motivate workers by providing them with feedback,
recognition, and what?
a) Better work facilities
b) Equal opportunities
c) Greater work autonomy
d) Praise
25. What do you understand "S" in the defining SMART Goals
a) Solution
b) specific
c) standard
d) soft
26. Training increases the employees
a) market value
b) earning power
c) job security
d) All of these
27. Full form of HRD is
a) Human Resource Development
b) Human Resource Department
c) Human Resource Division
d) None of these
28. Which of the following is a need that motivates human behaviour as per the achievement motivation
theory?
a) Power
b) Affiliation
c) Achievement
d) All of these
29. ______________ refers to the learning opportunities designed to help employees grow.
a) Training
b) Development
c) Education
d) All of these
30. Which of these is an off - the - job training method?
a) Television
b) Job rotation
c) Orientation training
d) Coaching
31. The ______________ refers incentives to variable pay.
a) National Tribunal
b) International Labour office
c) Labour Court
d) None of the above
32. Which of the following is a barrier while doing human resource planning?
a) HR information often is incompatible with the information used in strategy formulation
b) Implementing human resource information system
c) Managing inventories
d) Supply forecast
33. The following is (are) concerned with developing a pool of candidates in line with the human
resources plan
a) Development
b) Training
c) Recruitment
d) All of these
34. Competencies are the
a) Knowledge
b) Skills
c) Behaviour
d) All of these
35. The voluntary and involuntary permanent withdrawal from an organisation is called
______________.
a) Turnover
b) Behaviour
c) Misbehaviour
d) None of these
36. How does training and development offer competitive advantage to an organisation?
a) Removing performance decencies
b) Individuals have the aptitude and motivation to learn
c) Deficiency is caused by a lack of ability
d) None of these
37. Which of the below given options is a pre - requisite for an effective incentive system?
a) Increased need for planning
b) Co-operation of workers
c) Management's commitment to the cost and time necessary to administer incentive schemes
d) All of the these
38. ______________ seeks to examine the goals of the organisation and the trends that are likely to
affect these goals.
a) Organisational Support
b) Organisational analysis
c) Person analysis
d) Key skill abilities analysis
39. What are the pre - requisites for successful human resource planning?
a) Backing of top management
b) Personal records must be complete
c) Techniques of planning should be the best
d) All of these
40. Performance development plan is set for the employee by his _________.
a) Employer
b) Department Head
c) Immediate boss
d) None of these
41. ______________ is a formal & detailed study of jobs
a) Job enrichment
b) Job evaluation
c) Job classification
d) Job analysis
42. The process of gathering information about job ______________
a) Job Analysis
b) Job Description
c) Job Simplification
d) Job Enrichment
43. ______________ Act prohibits the employment of child below 14 years of age
a) Child labour
b) Contract labour
c) Bonded labour
d) Wages contract
44. The promotion criteria is always based on ______________
a) Merit
b) Merit and seniority
c) Seniority
d) Recommendations
45. Grievances affect the employees ______________.
a) Promotion
b) Training
c) Wages
d) Morale
46. The process of providing the trainees the information about their performance
a) Feedback
b) Observation
c) Suggestion
d) Research
47. Forces affecting organisational behaviour are
a) People
b) Environment
c) Technology
d) All of the above
48. Too great a reliance on internal recruitment can result in ______________.
a) Reduced job performances
b) Higher labour turnover
c) Internal conflict
d) Poor group dynamics
49. A portrayal of replacing the employees is
a) Job chart
b) Replacement chart
c) Workers chart
d) Employees chart
50. HRM is ______________ in nature
a) Pervasive
b) Evasive
c) Decisive
d) Inclusive
51. The effect of ______________ on the emergence of aggressive behavior patterns is as yet up proven.
a) Environmental factors
b) Genetics.
c) Ethological Factors
d) Hormones
52. In depth description of a particular situation ______________
a) Group Discussion
b) Personal Interview
c) Case
d) Survey
53. The test which compare employee performance with job requirements ______________
a) Selection test
b) Preference test
c) Achievement test
d) Simulation
54. The role in which a manager lead his subordinates and motivating them for willing cooperation is
called as ______________.
a) Monitoring role.
b) Disseminator role.
c) Entrepreneur role.
d) Leader role.
55. Which is the scientific method in accumulating knowledge about mans social behavior?
a) Anthropology.
b) Social work.
c) Sociology.
d) Psychology.
56. Job enlargement expands ______________
a) Upward
b) Downward
c) Horizontally
d) Vertically
57. Job analysis is a formal and detailed study of ______________.
a) Salary
b) Raw materials
c) Machines
d) Jobs
58. Job description is helpful in ______________ grading and classification.
a) Salary
b) Position
c) Job
d) People
59. ______________ interview is conducted by a group of interviewers.
a) Non directional
b) Structured
c) Panel
d) Stress
60. Many colleges and universities have arranged for students to work part-time in a special training
program as part of their education. This training is called ______________
a) College trainee experience
b) Educational credits program
c) Coordinated education
d) An internship
61. Which test is conducted to measure the likes, dislikes & habits?
a) Vocational test.
b) Temperament test.
c) Skills test.
d) Interest test
62. Which of the following helps the employee to improve their efficiency?
a) Development
b) Training.
c) Promotion.
d) Transfer.
63. Good employer employee relations are the backbone of all ______________
a) Personal activities
b) Human activities.
c) Personnel activities
d) Personnel policies.
64. Identify the personnel management functions from the following ______________.
a) Advertisement.
b) Quality control.
c) Capital budgeting.
d) Compensation.
65. The way of action which are accepted as legitimate by group members is called ______________
a) Values
b) Norms
c) Conformity
d) Decision
66. Group established by the organisation to do its work and usually identifiable on an organisation chart
______________.
a) Task Group
b) Primary Group
c) Formal group
d) Informal Group
67. The process of efficiently achieving the objectives of the organisation with and through people
a) Management
b) Administration
c) Decision Making
d) Controlling
68. The objective of salary administration is to offer ______________.
a) More wages
b) Lesser wages
c) Poor wages
d) Fair wages
69. Dispute between employees at different levels in an organization is known as ______________
a) Horizontal conflict
b) over all conflict
c) Vertical conflict
d) Organizational conflict
70. Breaking down of job into smaller parts covering few operations ______________
a) Job Enlargement
b) Job Cycle
c) Job Empowerment
d) Job Simplification
71. WAB's Refers to ______________
a) Weighted allotment blanks
b) Weighted application blanks
c) Weighted average blanks
d) Weighted assimilation blanks
72. In the time organization, the authority flow and from ______________.
a) top to bottom
b) bottom to top
c) left to right
d) right to left
73. Halo Effect is related with ______________.
a) performance appraisal
b) wage & salary administration
c) selection
d) transfer
74. Whatever an individual does, there is always some amount of ______________ on him
a) satisfaction
b) stress
c) profit
d) benefit
75. Adding more responsibilities, autonomy and control of a job ______________
a) Job enrichment
b) Jod design
c) Job requirement
d) Job analysis
76. Movement of an employee from a low level to the higher level is ______________
a) Transfer
b) Promotion
c) Rotation
d) Shifting
77. A kind of future oriented training ______________
a) Employee training
b) Employee development
c) Employability
d) Employee potential
78. Picking up suitable candidates by rejecting the unsuitable ______________
a) Recruitment
b) Training
c) Selection
d) Development
79. Violation of established rules ______________
a) Misconduct
b) Dismissal
c) Memo
d) Bad behaviour
80. ______________ is a worker oriented job analysis.
a) Functional Job analysis
b) Job description
c) Job analysis
d) Job seeking
81. Manager represents his organization or unit while interacting with outsiders is called as
______________.
a) Disseminator role
b) Spokes person
c) Resource allocator
d) Entrepreneur role
82. A test interprets problems or situations for employees is ______________
a) Projective tests
b) Interest tests
c) Preference tests
d) Simulation tests
83. Oral examination of candidates for employment is ______________
a) Placement
b) Screening
c) Interview
d) Selection
84. HR plans should be ______________ with the corporate plans of the enterprise.
a) Balanced
b) Not related
c) Mixed
d) Not balanced
85. ______________ interview is a type of interview which is pre planned and is held in a formal
atmosphere.
a) Informal
b) Patterned
c) Formal
d) Structured
86. ______________ method of job evaluation is otherwise called classification method
a) Silent
b) College
c) Grading
d) Home
87. When the organization gives option to its employees to retire even before superannuation it is called
______________.
a) Forced retirement.
b) Compulsory retirements.
c) Voluntary retirement.
d) Premature retirement.
88. What helps for the exchange of ideas, facts, opinions or emotions between two or more persons?
a) Communication
b) Written communication.
c) Upward communication
d) Downward communication.
89. Businessmen could get an opportunity to earn huge profits as the cost of ______________.
a) Employee.
b) Employee & employer.
c) employer
d) Superior.
90. It is intended to reveal what is actually done opposed to what should be done.what is this?
a) Job Specification.
b) Job Evaluation.
c) Job Description.
d) Job Analysis.
91. Performance appraisal refers to ______________ of an employee
a) training.
b) placement.
c) assessment.
d) induction.
92. A group of persons in an organization for making or recommending certain decisions is
______________ termed as ______________.
a) Committee
b) Formal Group
c) Task Group
d) Performing Group
93. When expectation about a persons role in the group contradict one another, it becomes?
a) Down Ward Conflict
b) Up Ward Conflict
c) Role Conflict
d) Role Ambiquity
94. A group created by management to accomplish certain organizational goal is called as
______________.
a) Performance group.
b) Task group.
c) Prime group.
d) in group.
95. Human Resource Planning is ______________ Looking function
a) Forward
b) Backward
c) Simple
d) Cross
96. A lateral movement within the same grade from one job to another
a) Promotion
b) Transfer
c) Recruitment
d) Retrenchment
97. The ratio of an organisation's outputs to inputs
a) Productivity
b) Re engineering
c) Achievement
d) Integration
98. Employees can be appraisal against ______________.
a) Relative standards
b) Objective
c) Absolute standard
d) Group
99. Traditional and direct method of instruction ______________
a) Programme
b) Demonstration
c) Lecture
d) Role playing
100. ______________ is the tendency of highly cohesive groups to value consensus at the price of
decision quality:
a) Group think
b) Group process
c) Group norm
d) Group development