1. Frequency of ______________ can be reduced by training the people.
a) Production
b) Damage
c) Accidents
d) Sickness
2. Which test is conducted to develop the skills & abilities of the candidate?
a) Aptitude test.
b) Intelligence test.
c) Trade test.
d) Personality test.
3. Sources of recruitment & methods, procedures, techniques for ______________
a) Selection.
b) Promotion.
c) Transfer.
d) Training.
4. This should cover responsibility for the maintenance of children during the entire period of
contingency ______________.
a) Medical benefit.
b) Family benefit.
c) Old age benefit.
d) Survivors benefit.
5. A ______________ takes place when an employee moves to a position higher than the one formerly
occupied.
a) transfer
b) demotion.
c) punishment.
d) promotion
6. The anxiety a person experiences when two sets of knowledge are contradictory or incongruent
lead to ______________.
a) Cognitive Dissonance
b) Negative Attitude.
c) Stress.
d) Perception disorder.
7. Failure to report work is called ______________.
a) Lack of commitment.
b) Absenteeism
c) Burnout
d) Immoral Activity.
8. A person who is responsbilbe for managing the change effort in the organisation is called
______________.
a) Manager.
b) entrepreneur.
c) Change agent
d) Leader.
9. Rotation is otherwise called as ______________
a) replacement transfer
b) shift transfer
c) versatility transfer
d) remedial transfer
10. Movement of an employee from one job to another
a) Job Enlargement
b) Retrenchment
c) Job Rotation
d) Job Design
11. A human relation seeks to emphasis employee aspects of work rather than ______________
a) Technical aspects
b) Economic aspects.
c) Technical or economic aspects.
d) workers aspects.
12. ______________ training seeks to adjust newly appointed employees to the work environment.
a) Production
b) Induction
c) Safety
d) Refresher
13. Employees general attitude is referred to as ______________.
a) Job satisfaction
b) Job analysis
c) Job description.
d) Job evaluation.
14. Education brought the changes in the attitude of labour towards their_________
a) Work.
b) Interest.
c) Labour.
d) Job.
15. Job ______________ is a statement of the minimum acceptable human qualities necessary to
perform a job satisfactorily.
a) Evaluation.
b) Specification.
c) Description.
d) Analysis.
16. An organization may choose to do all of the following to motivate a plateaued worker, except
_____________
a) Lateral moves
b) Promotion
c) Temporary assignments
d) Committee assignments
17. The process by which older members of a society transmit to younger members the social skilled is
termed as ______________.
a) Literature.
b) Norms
c) Values.
d) Socialization.
18. The process of identifying human resource needs and formulating plans to meet these needs
a) HR Planning
b) Man power planning
c) IT Planning
d) Production planning
19. Job satisfaction is high when there is ______________
a) Low morale
b) High wage.
c) Low wage
d) High Morale.
20. PAQ stands for ______________
a) Position Alteration Quotient
b) Position Analysis Questionnaire
c) Position activity question
d) Program analytical questionnaire
21. Non-financial motivator is ______________.
a) Bonus
b) Job security
c) Medical reimbursement
d) Leave with pay
22. Method of copying someone else's behaviour ______________
a) Education
b) Training
c) Mentoring
d) Modelling
23. ______________ are the rules of pattern and behaviour that are expected from all team members.
a) Norms.
b) Policies.
c) Procedures.
d) Role
24. Set of proposals and actions for managers dealing with the employees __________
a) Personnel Policies
b) Personnel Procedure
c) Personnel duties
d) Personnel roles
25. Apart from pay what is the second most common reason for an employee to join a trade union?
a) group solidarity
b) friendship groups
c) political reasons
d) wide range of personal benefits.
26. Employees hired for limited time to a specific job ____________
a) Permanent employees
b) Temporary employees
c) Contract employees
d) Employee hiring
27. A written statement of what the job holder does ___________
a) Job description
b) Job cycle
c) Job seeking
d) Job sharing
28. psyche means ______________.
a) Biology
b) Spirit.
c) Behaviour.
d) Attitude.
29. Flexitime work system is a ______________ system.
a) Operational
b) Logical
c) Functional
d) Scheduling
30. Job analysis is the outcome of Job description and ______________.
a) Job design
b) Job specification
c) Job evaluation
d) Job content
31. Activities that prepare employee for future responsibility _________
a) Inducement
b) Development
c) Education
d) Motivation
32. It is the tendency of a superior to rate people lower than their performance ________
a) Horns Effect.
b) Central tendency
c) Halo effect
d) static.
33. What did the whitely councils establish?
a) Tripartite employee relations
b) Collective bargaining framework
c) Trade union
d) Employer associations
34. Audit done by employees within is
a) External
b) Internal
c) Inter branch
d) Inter units
35. Prohibiting an employee from attending work _____________
a) Suspension
b) Dismissal
c) Exit
d) Retrenchment
36. Under which role the manager does perform activities which are of ceremonial and symbolic
nature______________.
a) Liason role.
b) Leaders role.
c) Figure head role
d) spokes person role
37. A test which measures employees honesty ______________
a) Simulator tests
b) Integrity tests
c) Polygraph tests
d) Graph tests
38. ______________ is a discontent or dissatisfaction.
a) Punishment
b) Grievance
c) Discipline
d) Suspension
39. Job specification is otherwise called as ______________ specification.
a) Position
b) Role
c) Content
d) Physical
40. Recruitment is one of the HR ______________ function.
a) Acquisition
b) Development
c) Maintenance
d) Compensation
41. deals with the contents & characteristics of each job?
a) job analysis
b) Job rating.
c) Job evaluation.
d) Job description.
42. Problems of unemployment & wage fixation had their direct link with the
a) population
b) Value of labour
c) Attitude of management.
d) Co-ordination.
43. The downward movement of employee in organizational hierarchy with lower pay status
responsibilities means ______________.
a) Demotion.
b) Job change
c) Promotion.
d) Transfer
44. A group which is established by it members is called ______________
a) social group.
b) reference group.
c) performing group.
d) Informal group.
45. Authority being conferred based on technical knowledge or skill of ______________.
a) Technical Power
b) Competence authority.
c) Machiavellianism
d) Power Distribution.
46. A situation that occurs when it is unclear or uncertain what behaviour is expected of role occupants
______________
a) Role conflict
b) Role ambiquity.
c) Role analysis
d) Role overload.
47. Psychology oriented factor of production is ______________.
a) Land.
b) Finance.
c) Machine
d) labour.
48. Direct compensation towards the contribution of labour is _______
a) Money
b) pay
c) reward
d) wagers
49. Collective bargaining is an action of ______________
a) An individual
b) Manager
c) State
d) Group
50. Training received directly on the job ____________
a) Job Instruction training
b) Job Intimation
c) Job Application
d) Job Intelligence training
51. Majority of the grievances in industries is related to the problem of ____________
a) Wages
b) Salaries
c) Benefits .
d) All of the above
52. Training helps to improve and give higher ______________.
a) Productivity
b) Mobility
c) Viability
d) Vitality
53. Voluntary retirement is also known as ______________
a) Silver hand shake
b) Golden hand shake
c) diamond hand shake
d) Crystal hand shake
54. Industrial revolution played an important role in the development of _____________
a) Industries.
b) Production.
c) Sales.
d) Finished goods.
55. The modern term for personnel management is ______________
a) HRD.
b) HRP.
c) HRM.
d) HSM.
56. The degree of attachment of the members to their group is known as ________
a) Group cohesiveness
b) Group conformity
c) Group attachment
d) Group loyalty.
57. A statement containing the details of works to be performed & responsibilities involved is known as
______________.
a) Job analysis
b) Job evaluation
c) Job specification
d) Job description
58. ______________ Test is a mental ability test
a) Intelligence
b) Aptitude
c) Personality
d) Interest
59. The time required to complete every task in the job
a) Job ratio
b) Job design
c) Job cycles
d) Job phase
60. ______________ is the ideal or target to achieve through higher productivity
a) Fair wages
b) Minimum wages
c) Living wages
d) Normal wages
61. Method of job evaluation which ranks the employees from highest to the lowest levels
______________
a) Ranking method
b) Scoring method
c) Analytical method
d) Average method
62. The employment contract provides a set of rights, responsibilities and obligations that structure the
behavior of whom?
a) Both parties
b) The employee.
c) The employer
d) Trade unions
63. Method of publicising the job openings is _____________
a) Job scheduling
b) Job hiring
c) Job posting
d) Staffing
64. Enriching jobs create
a) Halo effect
b) Snowball effect
c) negative effect
d) positive effect
65. timescale for performance appraisals are usuall ______________
a) One year.
b) Biannually.
c) 3 monthly.
d) At irregular intervals.
66. ______________ indicates type of people required.
a) Training plan
b) Recruitment plan
c) Retention plan
d) Deployment plan
67. ______________ interview in which candidate is allowed to speak his mind freely.
a) Non directed
b) Structured
c) Formal
d) Depth
68. Industrial relation include ______________.
a) Labour relation.
b) Public relation.
c) Customer relation.
d) Labour, customer & public relation
69. what creates an advancement with an organization?
a) Demotion.
b) Promotion.
c) Transfer.
d) Redemote.
70. Identify the retirement benefit form the following?
a) Wages
b) Bonus.
c) Incentive.
d) Gratuity
71. Personnel administration includes
a) Employment
b) Recruitment
c) Interview & selection
d) All of these
72. ______________ is the study of people as individuals and in groups of relationships between
individual and groups
a) Financial management
b) Wages
c) Manpower planning
d) Industrial psychology
73. Which one of the following does not include under the function of human resource management
a) Planning
b) Organizing
c) Recruitment
d) Profitability
74. Type of selection test consist of
a) Personality test
b) Interest test
c) Aptitude test
d) All of these
75. Training information system includes
a) Annual Review of years training plans
b) Monthly review of budget and plans
c) Real time review of specific projects
d) All of these
76. The origin of personnel management was an outcome of
a) Welfare workers
b) Legislation relating factory Reform
c) The govt. notification
d) The work of 19th century social reformers and employee
77. ______________ is prepared on the basis of job description
a) Job specification
b) Job description
c) Both 'a' and 'b'
d) None of these
78. Experience, education, skills and knowledge are the main components of ______________, which
need to be specified
a) Job specification
b) Job analysis
c) Job description
d) None of these
79. Total training cost include
a) Participants on going salaries
b) Overheads during training
c) Cost of R & D in training needs analysis
d) All of above
80. ______________ are usually provided to reduce the no:of accidents
a) Safety training
b) Precaution training
c) Training for improvement
d) None of above
81. ______________ involves assessment of actual performance of an employee against what is
expected from him or her
a) Performance appraisal
b) Motivation
c) Need assessment
d) None of above
82. ______________ refers to moving employees from one job to other
a) Job rotation
b) Job shifting
c) Job description
d) Job design
83. ______________ used to measure an individual's activity preferences
a) Interest test
b) Personality test
c) Aptitude test
d) Memory test
84. Allocation of the people to the job is ______________
a) Placement
b) Induction
c) Training
d) Orientation
85. ______________ diagnosis present problems and future challenges to be met through training and
development
a) Need assessment
b) Training
c) Orientation
d) Induction
86. Apprentership training is a type of ______________
a) On the job training
b) Off the job training
c) Both ( a) and (b)
d) None of these
87. ______________ involves periodic assignment of an employee to completely different sets of job
activities
a) Job rotation
b) Vestibule training
c) Coaching
d) None of these
88. An experienced employee offering guidance and support to a junior employee so that the later
learns and advances in the organization called
a) Mentoring
b) Counseling
c) Coaching
d) Job instruction training
89. ______________ gives an opportunity to an employee to showcase his talent to the fullest and
make his reach to other department also
a) Job rotation
b) Vestibule training
c) Coaching
d) None of these
90. Sensitivity training method was developed by ______________
a) Bill gates
b) Kuet lewrin
c) Henry fayol
d) F W Taylor
91. ______________ generally focus on emotional issues rather than actual ones
a) Role playing
b) Vestibule training
c) Case study
d) Sensitivity training
92. Which of the following is not a stage in the systematic training cycle?
a) Evaluation
b) Assessing training needs
c) Planning the training
d) Job instruction on a one to one bias
93. An efficient supervisor should be
a) Impartial
b) Biased
c) Strict to his subordinates
d) None of the above
94. It is easy to take feedback in ______________ method as there is no improvement or involvement
of external agencies and the training is given by the employee working in the same organization
a) vestibule method
b) coaching method
c) Apprendeship
d) None of these
95. ______________ method of management development progamme is suitable for analyzing
problems and examining them from different view points
a) Conference method
b) Coaching method
c) Vestibule method
d) None of these
96. ______________ is concerned with proper utilization with the management and proper utilization
of human resources for attaining organizational goals
a) Employment
b) Personal management
c) Recruitment
d) All of these
97. Managerial functions of personnel management includes
a) Planning & organizing
b) Directing
c) Both a & b
d) All of these
98. ______________ is a detailed and systematic study of jobs to know the nature and characteristics
of the people employed on the various jobs
a) Job analysis
b) Job specification
c) Job description
d) All of these
99. The ______________ is the statement of the minimum acceptable qualities to perform a particular
job
a) Job description
b) Job specification
c) Both a & b
d) All of these
100. In______________ the complete job is broken down in to small sub parts
a) Job simplification
b) Job enlargement
c) Job rotation
d) All of these