1. The definition of communication implies that
a) communication is mostly verbal
b) communication is mostly written
c) most communication is in a vertical direction
d) understanding must occur to have communication
2. The Least used communication channel in an organization is usually
a) upward
b) downward
c) diagonal
d) Horizontal
3. ____________ means the mental action or process of acquiring knowledge and understanding through thought, experience, and the senses.
a) Learning
b) development
c) Cognition
d) Training
4. _____________ framework is based on the concept of Expectancy, demand and Intention of the human being.
a) Behaviouristic
b) Expectancy
c) Cognitive
d) Social learning
5. According to Edward Tolman, ______________ consists of the expectancy that a particular event will lead to a particular consequence.
a) Eventual
b) Behaviour
c) Learning
d) Attitude
6. Every individual set his goal and he also know the _____________ which will take him to achieve the goal.
a) Process
b) Behaviour
c) Event
d) way
7. ________ insist that it is advisable and fruitful to the study the behaviour of the human being which is visible than studying the mind which is elusive in nature.?
a) Ivan Pavlov and Jon B. Watson
b) Ivan Pavlov
c) Jon B. Watson
d) Ivan Pavlov and A. Maslow
8. _____________ is the force of action or motivation.
a) Behaviour
b) Stimulus
c) Perception
d) Attitude
9. Which of the following is not a contributing discipline of OB
a) Anthropology
b) Psychology
c) physiology
d) sociology
10. Behavioural framework based on ______ behaviour and ___environmental variables.
a) Observable ---- Non Observable
b) Observable ---- Observable
c) Non Observable ---- Observable
d) Non observable ---- Non Observable