1. Shared organizational values are
a) unconscious, affective desires or wants that guide society's behavior
b) influenced by international values
c) different for the various components of a diverse work force
d) a myth
2. Which of the following best explains why an employee behaves as s/he does?
a) The environment is the most important consideration in understanding individual employee behavior
b) Both the environment and individual differences are important considerations in understanding individual employee behavior
c) Neither the environment nor individual differences are important considerations in understanding individual employee behavior
d) Employee personality and attitudes are primarily dictated by the environment.
3. In order from lowest to highest, what are Maslow's five classes of needs?
a) Social-esteem-physiological-safety-self-actualization
b) Physiological-safety-social-self-actualization-esteem
c) Physiological-safety-social-esteem-self-actualization
d) Self-actualization-esteem-safety-social-physiological
4. A lack of clarity concerning what will happen is referred to as
a) temporal
b) predisposition
c) uncertainty
d) negation
5. Employees with relatively weak higher- order needs are _______ concerned with variety and autonomy.
a) less
b) more
c) very
d) extreamely
6. Which of the following is a strategy of job design that increases job depth by meeting employee’s needs for psychological growth?
a) Job rotation
b) Job enrichment
c) Job enlargement
d) Job engagement
7. Organization structures
a) affect group behavior more than individual behavior
b) change rapidly to meet environmental and market changes
c) contribute positively to organizational performance
d) can be defined simply as activities that occur regularly
8. What is the key word in understanding organization structure?
a) Control
b) Change
c) Process
d) Delegation
9. Groups created by managerial decision in order to accomplish stated goals of the organization are called
a) formal groups
b) informal groups
c) task groups
d) interest groups
10. Continued membership in a group will usually require
a) supporting the group leader
b) conforming to group norms
c) encouraging cohesiveness in the group
d) developing a status system