1. ______________ refers to the network of personal and social relations that is developed
spontaneously between people associated with each other.
a) Formal organization
b) Informal organization
c) Business organization
d) Government organization
2. What sort of actions is most likely to be attributed to external causes?
a) Actions that have high distinctiveness, high consensus and high consistency
b) Actions that have high distinctiveness, high consensus and low consistency
c) Actions that have high distinctiveness, low consensus and low consistency
d) Actions that have low distinctiveness, low consistency and high consensus
3. Which of the following is most likely to be a belief held by a successful manager?
a) Technical knowledge is all that is needed for success
b) It is not essential to have sound interpersonal skills.
c) Technical skills are necessary, but insufficient alone for success.
d) Effectiveness is not impacted by human behavior.
4. According to Mintzberg, one of management's interpersonal roles is.
a) spokesperson
b) leader
c) Negotiator
d) monitor
5. While the Functions, Roles, Skills, and Activities approaches to management all differ, they all
recognize that effective and successful managers must develop which of the following?
a) People skills
b) technical skills
c) Efficiency
d) entrepreneurialism
6. The subject of organizational culture has been most influenced by which behavioural science
discipline?
a) Anthropology
b) Psychology
c) social psychology
d) political science
7. What role did the meat play in Pavlov's experiment with dogs?
a) an unconditioned response
b) a conditioned stimulus
c) a conditioned response
d) an unconditioned stimulus
8. Who said "Give me a child at birth and I can make him into anything you want"?
a) B.F. Skinner
b) Ivan Pavlov
c) Sigmund Freud
d) James Emery
9. ______________ are those factors that exists in the environment as perceived by the individual
a) Physiological drive
b) Psychological drive
c) Cue stimuli
d) Reinforcement
10. Managerial orientation of "Autocratic Model" of OB is
a) Authority
b) Money
c) Support
d) Teamwork